This incident narrates the true picture associated with the inadequacies of online services. Kate and Scott from North Philadelphia have always invested primarily in medical care. They paid an affordable premium on a regular basis. One fine day, Kate was analyzed to be suffering from multiple sclerosis and Scott required imaging tests for a spinal cord complaint. According to their insurance plan, they had to invest heavily for their health care. Owing to the huge amount invested, they were looking out for really good health care options. After several investigations, they decided to use an online cost estimator to solve the purpose.

An online cost estimator arrives at the typical cost for treatment across different health care providers for a given complaint or illness. Scott had used the online tool to find out an approximate cost estimate for an MRI scan. The online cost estimator provided a comprehensive estimate. It included an average cost, the lowest cost and an above average cost. The tool also listed the different health care providers who avail these services along with a price estimate that encompasses their insurance plan. The couple seemed to rejoice over the wide-ranging information at their fingertips. But the moments of joy lasted only for a few days.

Kate’s MRI was scheduled and the original cost was found to be five times greater than the cost provided by the online cost estimator. Both of them were led to a big shock. The disconnect amidst the cost estimates is due to variability in the information that is offered to the consumers. Most of the online cost estimators reproduce only an aggregate cost and never offer a specific range. A few other online tools rely on historic pricing or on data from unauthentic sources. Many online tools also fail to update the current pricing trends. However, this scenario needs an instant resolution to put an end to people’s miseries.

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